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Frequently Asked Questions
Is the paint durable?
I use a special leather paint that is crack and water-resistant, making your costume piece 100% wearable and durable. However, to prevent damage, it's important to take good care of it and avoid any potential misuse.
average turnaround time
I require a turnaround time of 21 - 30 days for all orders. However, if you need your order by a specific date/ event, please let me know. I am happy to work with you to meet your specific needs.
Do In need to buy the shoes
No. I am pleased to offer a comprehensive service for all your standard shoe and leather accessory needs. From sourcing to delivery, I take care of everything so that you don't have to worry about a thing.
How should I clean my customs?
You can clean your customs carefully with lukewarm water and soap, if they are dirty. Please don‘t use a hard brush, it could scratch off the color. A soft brush and a microfiber cloth are advisable for cleaning.
If I order the wrong size, can I get a refund or exchange?
As I create all of my customs to order, I am unable to offer refunds or exchanges. Please ensure that you have selected the correct size before placing your order.
Do you ship worldwide?
Yes. Typically, the price will be calculated after the total weight has been determined.
How is the price composed?
The price for each artwork is unique and determined by various factors such as the complexity of the design and the amount of effort required to complete it.
Do you accept BITcoin?
Can I request my own design?
Yes! Please get in touch via email or social media to discuss your idea.